Segway Ninebot E2 Plus II/E2 Pro/E3 Pro Electric Scooter, 15.5–20 MPH, Long Range, Dual Elastomer Suspension (E3 Pro only), Foldable Adult Scooter, UL 2272 & 2271 Certified

Scooter came in the mail quickly, set up was easy and manual easy to follow. Tires had plenty of air in them which was a nice surprise, packing was really good to prevent damage during shipping. Scooter appears to be well made strong and weatherproof. I’m 220lbs and was able to reach max speed and worked great going up my incline drive way. I’ve purchased ninebot products in the past for family and it’s the main reason why I purchased from this manufacturer again. Quality made, warranty, parts if you brake something are available, accessoriesand customer service over the years has been great (never had to call them). LOL. Cheers! Yes there are many other scooters on the market, cool looking with shocks and faster, but they are heavily to pick up and toss in your vehicle. I choose this one because I don’t want family who will be riding it to go over 15mph, I’ve seen to many folks take a nose dive hitting the pavement, plus when you rent them in the city areas they don’t go over 15mph, I think it’s a bike class code or something when riding on sidewalks/ bike paths.

Overall, this is a really nice scooter. It even has chroma lights under the base when riding, which i didnt even know until i first used it. One thing i will say is that it is quite heavy. Also, when it gets low on battery, it will go half the speed than normal. But I've been using it for a few months now and havent had any issues functionally. I also feel like the base is quite large.

Bought specifically for short commutes to and from work (4.5 miles each way) and ease of bringing up 3 flights of stairs to my walk up apartment or up/down subway stairs, and for those two requirements of mine this Segway is best. I have lighter scooters, but they can’t take the pounding of the potholes and atrocious road conditions of Brooklyn, NY (or rather, they pass on every jarring impact on to my bones) as well as this one does. I bought a heavier scooter that could, but at 40 lbs it was too heavy and punishing to transport for my 150 lb 5’2” frame. The ES1L is the perfect compromise. On standard mode a full charge will get me about 9 miles, and a bit less if the weather is cold (i guess the battery uses up more energy to keep itself humming). I have to charge it daily to have enough juice for the day. It does have the sport mode that supposedly can speed you up to 24 kmh but I haven’t used it other than to go up steeper hills on my commute, but even then I find the standard mode sufficient for that. I am not a speedster on roads so I find the 20 kmh speed at standard mode quick enough (the 4.5 mile commute is about 35 minutes). The headlights it came with are just bright enough to alert drivers in front of you about your presence - I bought a separate one to illuminate the road in front of me during night time trips. No rearlights either, so get some good ones to attach to your backpack or helmet. So far in the 3 weeks I’ve been using it, the corner of the sandpaper covering of the platform is starting to lift up but that can easily be remedied. Overall a really great simple, light but sturdy scooter! UPDATE 12/16/2020: Not even a month after purchase and the electric brakes have started to fail. The throttle pushes down but doesn’t pop back up, keeping the stroller in brakes unless you push the brake throttle back up. Soon after contacting Customer Service, it stopped taking a charge. So now I have a dead scooter. Still awaiting a box to send the unit in to be sent by the company - it has now been 2 weeks that I’ve been waiting. Segway’s customer service needs a lot of improvement. Will update again to say how the refurbished unit performs. UPDATE 10/27/2021: Battery is now floundering after a year of regular use. Gets discharged quickly, now only lasts 6 miles per full charge on standard speed mode. Replacing battery is going to cost $250 at a repair shop - and as a new unit is currently going for $299, it’s more sensible to just get a new one altogether. Will buy different brand, as the longevity is not the best on Segways.

Out of the box this was a great scooter. Rides decent, a little slow on the fastest setting taking off and on hills but ok. We bought for our son and daughters 9, 12, and 12 to go around the neighborhood. Battery life pretty good, not the best for commuting though. So the bad…my son just came home and it malfunctioned. It stopped, at a dead stop, while doing about 15 mph. It flipped him over the handle bar and eat it face first. He is ok but banged up. It has a red wrench flashing and throws an 11 code the most. When plugged in to charge, it beeps and throws tons of numbers around and will not charge. It will not accelerate at all. I reached out to Segway today and got 2 responses. Both stating they would not help with repairs as it is out of its 1 year warranty. They further told me a certified Segway repair center “should” be up sometime in early 2023 and keep a look out for it. We are over the 1 year warranty by a month or two and the second person to respond back to me told me again, that they will not repair it as it is company policy. I even asked if there was anyone near me that could help and zero reply about that. They also told us the codes mean the main brain box has malfunctioned. So if you want to buy this be aware that there is no service repair when something goes wrong. In addition, there is obviously a problem with this scooter which will probably cost me around the same price, or more, then we payed for it. 14 months of ownership and only not used for 5-6 months through the winters. I WOULD NOT RECOMMEND THIS PRODUCT!!! Two of our neighbors have the GoTrax brand. I would highly recommend buying one of them for a couple dollars more. They are sturdier, longer battery life, go longer distances, smoother ride, certified service for issues, and faster (top speed) then the Segway. Segway will never get any of our money again. We are out a lot of money and now buying from a different company, GoTrax.

Creo que conforme pasa el tiempo más me gusta este chunche. Es ágil y tiene tres modos de conducción que lo pueden volver bastante veloz. En el modo más lento la duración de la batería es buena aunque creo que lo siguiente será adquirir una batería extra exterior. Lo de las ruedas imponchables compensa el tener que recibir todas las rugosidades del camino. Su lámpara frontal es muy buena para iluminar el camino aunque obviamente reduce la carga de la batería. Lo volvería a comprar.

Facile à assembler

excelente

Buen producto, funciona bien, se siente de buena calidad

Battery life is good. 4 hrs full charging time. Runs good . No complaints yet. Would recommend to buy