Surface Laptop (2024), Windows 11 Copilot+ PC, 13.8" Touchscreen Display, Snapdragon X Plus (10 core), 16GB RAM, 512GB SSD Storage, Platinum

My wife has been using this for her business for the past 8 months. For her, a laptop is simply a way to get a job done, but she needed a new one since her previous Dell XPS 13 was going on 7 years old. Without asking she offered up how much she likes the new laptop: How fast it was and the battery life last "forever" since she works in an environment where she cannot charge until the end of the day. So, big thumbs up. Also, the quality is more Mac-like with an aluminum case and solid/compact design. Good stuff. Some noted incompatibility with older software. While she uses primarily Office, web apps, and 1-2 older biz apps, she has experienced ZERO compatibility issues.

The Microsoft Surface Laptop (2024) is sleek, powerful, and built for performance. From the moment I unboxed it, the premium design stood out, lightweight yet sturdy, with a smooth aluminum finish that feels high-end. The touchscreen is crisp and responsive, making navigation effortless, and the keyboard is a dream to type on quiet, comfortable, and precise. Under the hood, it runs incredibly fast. Whether I’m multitasking, streaming, or using productivity apps, everything runs smoothly without lag. Battery life is impressive too easily lasts a full day on a single charge. What really seals the deal is the integration with Windows 11 it’s seamless, smart, and user-friendly. This laptop feels like it was made for both work and play. If you’re looking for a stylish, reliable, and fast laptop, the 2024 Surface Laptop is absolutely worth it.

Excellent!!!

This is probably the worst laptop I've ever owned, and being someone who has spent nearly 25 years working in IT, believe me when I say I've owned LOTS of laptops. The good: this laptop is very lightweight, has all day battery and actually looks very nice. The bad: pretty much everything else. I purchased this Surface Laptop to replace my aging Surface Pro 4 and numerous times I've had to drag that one out because this steaming pile let me down. Example: the full size USB port lacks driver compatibility with a lot of devices. It all goes back to the processor architecture used in this device and the fact Microsoft was too lazy to do due diligence regarding hardware drivers. There are several threads on MSFT consumer support about this and the answer is they know about it but won't fix it. I've also run into issues with this laptop not resuming correctly from battery saving mode wherein it just won't work (apps won't open or close, it doesn't detect hardware changes like plugging/unplugging peripherals, etc). Again, I strongly suspect this is due to MSFT failing to do their due diligence when doing bug/product QA testing. TL;DR - if you're a basic user who doesn't want to connect anything (digital camera, printer, etc) to this laptop via USB, won't be using anything but basic applications (web browsing, email, etc) and don't need to pause/resume usage frequently, this is a nice laptop. If you actually want a fully functional device, save yourself the headache and go buy an Apple.

Solid build quality and battery life has been great.

I bought it for my granddaughter for college and she says it is perfect for her needs

So far it's exactly what I needed. I just need it to study and for entertainment. It's a really high quality product. Also, I've never experienced Windows this fluid and smooth. I've had my fair share of new PCs but none of them ever felt this buttery and snappy. Getting this thing on sale feels like a steal. If you don't use any special programmes, you will not be disappointed with this.

I am a college student and also, have small gameplay sessions on the side. This laptop has been amazing to work with and the keyboard is so comfortable to write on. I would recommend this laptop to anyone who is doing a lot of multitasking activities. Copilot has been so much fun to play around with and I love that there's an AI system built into the laptop. It has made writing and studying super easy! Happy customer indeed :)

The device is mostly good, my only complaint is about the keyboard layout. Microsoft decides to shift the keyboard LEFTWARDS somehow and it causes major pain on my left wrist to type is the correct posture because I have to turn my wrist to a more sharp angle to be able to reach the top keys while sitting to the center of the laptop. There's a reason that none of your competitors do this, and it's not that you are the only smart one in the room, Microsoft! I contacted them because there seems to be an issue with my touchpad, they agreed to do something on the beginning but started to while about "this device is purchased in the US and can only be covered by the US warranty". I don't even want to talk about Apple offering global warranty for all of their devices but how does a laptop bought from Amazon CANADA become American?! It's so blatant that they are just using a BS excuse to reject my warranty request. They don't even recognize my proof of purchase. It could be the worst CS I've ever experienced.