Purezero Moroccan Argan Oil Shampoo & Conditioner set - Repair Damaged Hair - Fight Dandruff & Frizz - Zero Sulfates, Parabens, Dyes, Gluten - 100% Vegan & Cruelty Free - Great For Color Treated Hair

El producto me llegó roto y se tiró gran parte del acondicionador. Deberían mejorar su empacado. Llevo varios días utilizando el acondicionador y no tiene nada especial, no siento ninguna hidratación extra solo huele bonito.

I just like it, my hair looks brighter than before

Everything about this product felt different from the very first time I washed my hair. The feel of the shampoo and the conditioner was different, even while still in the shower. My hair, which is very long, felt more soft, clean and silky than I can ever remember. I am looking forward to trying the other shampoos from the same brand.

So I bought this same Moroccan Argan shampoo and conditioner at Whole Foods the first time, and I loved it. I liked how well it worked but mostly I loved the mild scent. Then in early January I reordered them here on Amazon, but when I received them I noticed the conditioner smelled strongly of mint which was a deviation from the bottle I bought last year at Whole Foods and there’s nothing minty listed in the ingredients. Concerned that there might be a product quality issue, I reached out to customer service on the PureZero website. It took nearly 2 weeks to get an initial response, at which point they asked for more clarification and so I responded with the lot # and info they asked for, and then it took another 2 weeks to get a response. At this point they asked me to send the product back to them and they’d send me a little gift package of their top sellers. Problem was they didn’t supply a return address let alone a return label so I reached back out to ask for that info and have never gotten a response since, despite multiple follow up emails. Honestly it feels like customer service just strung me along until the return window with Amazon expired. I didn’t reach out through Amazon originally because I would have thought a quality control issue would be something they’d be very concerned about as a company and would like to investigate ASAP and I was worried a return on Amazon might get lost and wouldn’t spark any kind of investigation. I've also left seller feedback directly on Amazon now with no response. At this point I'm probably going to report a product quality complaint to FDA. The way this was handled was extremely sketchy and gives me no assurance that their supposedly "pure" products are pure at all.

I like this product. I’ve been using it for a while but packaging was poorly done. Top of the conditioner was broken where a good amount of it came out. Product: 5 stars. Packaging: 1 star.