MATEIN 18 inch Roller Backpack, Extra Large Rolling Computer Bag with 4 Spinner Wheels, Sturdy Wheeled Carry On Backpack for Travel Work, Rolling Laptop Rucksack for Men Women

I needed a lightweight rolling backpack that will fit in a US Domestic airline overhead bin and might be stowable under the seat. I own the Osprey rolling backpack for five years and replaced it with the Matein. These are the only two rolling backpacks (Osprey and Matein) that have a handle with two arms. All the others I found had only one arm handles. Only a two arm handle can accomodate a "slide on" carry item. If you only have a rolling handle with only one arm any carry on piece you try to attach will spin around to the front and/or rear of the bag and make it impossible to roll the suitcase/backpack. So after eliminating 90% of the other rolling backpacks and rolling duffels I only had two choices: Osprey and Matein, of which I know own both. On my last trip I took the Matein and found it more to my liking than the Osprey. The Osprey is a very well made and executed backpack. It has an array of features and a very sturdy roll carriage. The backpack system is robust, dynamic and adjustable: an important aspect if you are backpacking and carry the bag on your back while hiking in a 'wilderness' situation. I don't do that. I travel for business and sometimes pleasure in the US and Europe. I do not need a robust backpack system for a carry situation. The only times I have to carry on my back is if I can't roll the bag on cobbelstone streets, stairs, and other situations where I only have to backpack the bag for brief times. Having a robust system is great but for my use it is unneeded and takes space from the packing capacity, makes the bag bulkier and larger and unwieldy and has a backpacker look. The Matein bag is inches smaller than the Osprey, has a more modest look and is somewhat elegant in that it does not present as a big backpack for expedition use. The cons (problems) with the Matein bag are easily corrected and I hope the manufacturer sees my comments and makes the changes: 1) The zippers are an "off brand" and look weak but have not failed so maybe its. vanity to want "branded" zippers 2) The zippers should (don't now) be able to open from either end of the zipper so they should use a zipper that can be unzipped with two rather than one zipper pull. 3) The smallest zippered pocket on the top of the bag is too small for an iphone or a wallet: it needs to be an inch or two larger in both directions and should have bellow expansion so it can hold more items such as glasses in a case and my iphone. 4) the fabic used to construct the bag is light and has a good look but I would like to see a fabric that has a little stretch in it 5) Add an expansion feature so if (which always happens) I return from a trip with more items than I started out with I can expand the bag: signifcantly would be better (like a 3 inch expansion capacity). I understand the bag would no longer be a carry-on and would have to go as baggage but in my experience I only need the capacity on the final leg or return flight and having an expansion feature would be something I very much want knowing that I have to put the pack on the plane and baggage and wait for it at the arrival airport. Most of us travellers do this anyway (send something on the plane as baggage on the final leg of the trip) so having the option of expanding the rolling backpack would be a homerun for me. Other than those minor improvements the Matein bag as it currently is made is what I use on my travels and the Osprey is in the closet and I will lend it to a family member who needs a bulkier more robust rolling backpack.

I love this backpack. I bought it to go to a festival thinking I was only going to use it to store items that I purchased at the festival which I did, but I also used it to store my my big lawn chair when I got tired of carrying the lawn chair. Of course the lawn chair was to big for the backpack, but the main compartment was deep enough to hold the chair in place , I was able to zip it to a point on both sides which kept it stable, and I was able to roll my backpack with the chair in it. The backpack rolled through grass without any problems and it never tipped over. I was able to use 4 wheels and 2 wheels whenever needed to get through the crowd. This was a great purchase!!!! It really saved my back!!! Can’t wait to use it for weekend getaways….It definitely has a lot of room and deep pockets!!!!

Edit: The seller was able to reach me and offered an amazing solution to my issue and delivered on their promise sooner than expected. Four stars instead of one because a great seller tends to be more important than the product. Their response makes me feel comfortable buying from them again. First used on August 28th and could no longer roll by November 15th. It’s a nice looking bag that holds a laptop and several books. You can feel that it weighs more than the average rolling bag, which is expected. The point of this purchase was to allow my handicapped teen to push/pull the bag on all four wheels without too much exertion, but this bag isn’t made to correctly stay on all 4 wheels while rolling. If you try to roll it on all four wheels it just tips over. My teen was forced to lean all the weight on 2 wheels and pull. I could’ve gotten any regular bag for this. Even when the bag isn’t full it sometimes tips over, so instead of leaving your hands free while the bag stands alone, you have to keep a hand on it or keep picking it up. The bag was first used on 08/28/23. The last week of October it was becoming harder to roll, as though there was resistance in the wheels but I couldn’t figure out why. On November 15th my teen was no longer able to roll the bag and ,after looking it over, saw that a wheel had broken. I’m just now posting this review because over the last two weeks I’ve been trying to figure out how to contact the seller with no luck. Definitely not worth $100. Not worth the purchase at all. The selling point is that you can easily roll lots of items, but the wheels aren’t stable enough. I can’t say anything about the shoulder straps because we never used them.

An excellent rolling backpack! Well made and worth the price

I bought this backpack because my little was having problems with the weight of all her items for school (middle-schooler, no school lockers, lunch box, notebooks, laptop, and only 98 lbs). She loves her backpack! I love this backpack! It’s on four, telescopic wheels, with a nice long handle, that has three positions. The wheels have a cover so you can carry it like a backpack, whenever you like, or need to. Mid-school year, her backpack broke- the interior liner cracked and the wheel would flop in, causing the bag to tilt over whenever it was left alone. We called Matein, just so I could inquire as to how I could send it in for repair… Well, they did a thing! They sent a new bag as a replacement, in less than a week! I was totally surprised! The new backpack is holding up, and is a true working member of this household! This backpack is well worth the price! It holds up to middle school traffic; is easy to clean; and has so much storage- it is a rolling locker on wheels! Amazing bag, and awesome customer service!

If I can give this product a zero I would. I bought this backpack as I could not carry heavy bags due to a medical issue. This bag is horrible it falls over as if it has no support, the handle is stuck and has been stuck for months. This is horrible I have contacted the company directly and no response this bag was expensive money wasted.

Functional and (so far) sturdy luggage/backpack. Plenty of compartments and spacious enough for laptop, etc.

I was very happy with this unit. I researched these types of backpacks thoroughly and this brand seemed to have the best features for the price. Everything worked great for the first week of use. I am not harsh with my luggage and have my bags for decades. This unit, however, on a flight, broke and its telescopic handle stuck in the extended position. I then had to rearrange the overhead bin to fit it back inside and had a flight attendant come over and ask me to sit in order for her to arrange it. I am looking to be low key, not start rearranging airplanes due to my luggage. Needless to say I requested an exchange on Amazon and I find I must go through the company help site which I hope will be prompt. That could save this experience as the bag is quite nice. It lacks protection in the bottom which would have been worth a few dollars more just to ensure shock from the wheels is not transferred to fragile items inside the bag.