Longer RAY5 High Accuracy Cutting and Engraving, 10W Laser Engraver, 3.5" Touch Screen, Multiple Machines Control, DIY Marking for Wood and Metal 15.7"x15.7" Working Area, Laser Class 4

Very nicely put together machine, good instructions and easy assembly (1-2 hrs). You'll want a honeycomb table for sure, as well as Lightburn software. After a week I bought air assist and an extractor cover from the Longer website; these improved the cuts and reduced the wood burning scent. I can cut 1/8 in basswood ply at 8-9mm/sec single pass. No problem going through quarter inch marine ply with two passes. I may go to CO2 eventually but this gets the job done with no fuss and 1/3 the price. Update - laser module suddenly lost power (down to about 25%) after exactly 2 years use. Ordered replacement on longer website with no problem. Still 5 stars.

I'll keep it short. 3 stars because: It's cheap Assembly is easy It's precise MOST of the time You definitely need to purchase the limit switches kit, otherwise it's very hit or miss on the precision The safety glasses in the kit are trash, get good laser safety glasses from the start And lastly, THE FIRE PROTECTION DOES NOT WORK! So be very vigilant when using it at higher power. I was doing material test on a piece of mahogany and I was working in the other end of the shop when I saw the smoke with flames and everything. I had done the same test on walnut and it was fine, so mahogany is not that laser resistant. The laser head couldn't be bothered to reset to home and it kept working over the flames, leading to melted plastic parts and soot all over the electronics. All and all, it's decent for the price, needs additional accessories and always be around it when working!

I can't express in words how satisfied I am with this laser. The Ray5 w/10W laser module greatly exceeds my expectations. The laser is very well-built, and was rather easy to assemble as long as you follow the directions step-by-step. Took me about 45 minutes to assemble it - as this was my first laser and I've never put one together before. In the short time that I have owned it I have already made fantastic engravings such as coasters, art, monograms, and other fantastic projects. I can't believe how powerful this device is...simply SUBERB! I did my internet due diligence [for two weeks] before purchasing this specific unit by Longer, and I'm glad I did. There were many other laser options out there, but the Ray5 received fantastic reviews from everybody that uses one, and most of them were using the 5W version. I decided to go with a 10W unit because I wanted to make sure that I did not outgrow the 5W unit too quickly - if that's even possible because the 5W unit received rave reviews for what it could do. Plus the fact the Longer Ray5 has a color display in the left front that makes things so much easier when using it. Yes, I had several questions after assembling the laser and starting to use it - and I must say, product support from Longer has been simply incredible. I would email a question and get a response within 24 hours - if not sooner - in every instance. The only way customer support for the Longer could be better, is if the support staff were in the same room with me when I asked a question. Customer support is important to me - but I never anticipated it would be this good. I'm glad I chose this Longer laser. So I'm sure whoever is looking to purchase a laser is going to do their own due diligence. If quality, ease-of-use, power, and importantly - customer support – is important to you, look no further. Choose a Longer Ray5 laser and you will not regret it!

When my son plugged it in it didn’t work correctly and then he realized he had to turn the laser on. When it turned on it burned a hole in the table which will be a subject of conversation for a long time. However, it works great!

This engraver works as advertised. As a beginner in engraving, I find myself diving deep into the art form. It's a really good hobby and a means to additional income. My only downside is the assembly took some work, between youtube and the manual it was assembled in 35 minutes. Apart from that I didn't get the washers and some screws as per the package it came in. Nevertheless, that was an easy workaround and I'm happy with this purchase.

The engraver is not quite up to what it claims from the recommended settings. When cutting 3mm basswood it is taking me 2 passes at a lower speed. When doing a engraving on wood, I am having to do it at a slower speed and higher power. It seems to do ok with the metal on the Amazon black business cards and coasters. Another problem, I have had is with the machine just stopping while engraving. Common message was lost connection. This happens weather I am connected with the cord or using the SD card. This was a hit and miss regardless of the project. It is really fusterating when it ruined the project. The machine did a nice job when it completed the project. It just is taking a lot longer than what the recommended setting were or unsuspected stops for no reason, that may ruin the project. Most of the research I did on this engraver were good, I just didnt get the results that I saw from the other reviews.

have had this longer ray 5 20 watt little over a month and the laser module went out today , has been seeming weak . i got the extension kit as well the 410x850mm {16x35 inch } is great update 12-16-23contacted longer have to say great customer service they sent a new motherboard , new laser module, new power supply . got laser running again and wow has awesome power . took 16 days to get parts from China to Arkansas the absolute best customer service buy one you wont regret it very good company and service department . pics are actual burns done with this laser on glass and some on canvas and wood

The product had great reviews, unfortunately after I bout it used it to do 1 job and it just faded off and stopped etching. Manufacturer won't help and Amazon's customer service is a joke. Now I'm stuck with a 200$ paper weight. Orders waiting on me and I've got to buy another machine. Buy direct for the Manufacturer don't waste time with Amazon.

I have tried to make it work since ce arrival including hiring an IT tech but even he cannot get it to work