12500 Peak Watt Home Backup Portable Generator, Remote Electric Start with Auto Choke, Transfer Switch Ready, Gas Powered, CO Sensor

HISTORY, ITEMS PURCHASED AND THEIR INTENDED USE: We’ve owned and operated portable generators for years in connection with Texas farm and ranch operations. We’ve also owned several RV’s. We ordered 2 of these Westinghouse 9500Tfc (12500 peak) watt tri-fuel generators through Amazon to power essentials on the ranch (home, well, poly tanks, and guesthouse) during emergency outages. DELIVERY: Both items were delivered at the same time in separate boxes. The simultaneous delivery was appreciated, but the delivery was 8 days late. Not an extreme delay, but Amazon purchasers should plan accordingly. The final delivery process went well. We received a text the day before that provided a delivery window (2-5pm); then we received another confirming text the morning of delivery, and finally a phone call upon arrival - so be sure to carry your phone. The delivery truck was not oversized. No pallet was needed or utilized. The delivery people were polite and arrived early. They took directions courteously, dollied and placed each boxed generator into our garage work space for subsequent un-boxing, inspection and assembly. CONDITION, WEIGHT, AND START-UP: Packaging was good. Using a box cutter, we cut all the way around the bottom and lifted the box off. Each unit was clean and undamaged. Assembly was easy. The wheels are sturdy and roll well. However, the units are not lightweight, even heavier with a full tank of gasoline. I feel sorry for those who plan to regularly roll them around. Do yourself and your back a favor: Place the unit close to where you plan to ultimately use it. The generator engine batteries were fully charged. The battery wiring harness attaches easily, and each generator started on the first try. Be sure to fill the oil, and use EF fuel, if running on gasoline. The location of the “choke” setting (and lack of definitive markings on when it is open or closed) is an oversight on the unit. HOWEVER, the choke appears to be automatic (that is, we are finding that it automatically begins in the full "choke" position; then automatically moves from choke to run after the engine fires up; then returns back to choke again after shutdown). Nevertheless, be sure to confirm that the “choke” is open for cold starts, then confirm that the choke moves to run after the engine fires up. It would help if generator manual chokes (such as this one) had bold and conspicuous indicators of which position is the “choke” position and which is not, as well as panel-level visuals (or reminders) of choke status that cannot be ignored. The engine will run rough and stumble if it remains on choke continuously. Operators may not notice a forgotten choke left “on”, especially when electrical loads are being systematically applied and released (which can stumble the engine momentarily themselves). Nor is one constantly monitoring a generator during the entire operation in the same manner as one would be if he were operating a lawn mower (which, if it begins stumbling, alerts the operator that the choke may still be on). BTW - A great unpacking and assembly video is at: https://westinghouseoutdoorpower.com/blogs/westinghouse-blog/westinghouse-wgen9500-and-st-switch-review-by-randy-richard-in-the-shop ALTERNATIVE FUEL SOURCES AND CONNECTION LINES: A 6 ft, 3/8” propane hose and regulator is provided for attachment to a small portable propane tank, and a longer (25 ft, 1/2") natural gas/propane line is also included for those intending to run on NG (or on propane attached to larger home tank storage). Our initial start up testing was conducted using EF gasoline, but we may ultimately draw from our large home propane tank which has hose connection points close to where each generator will be located. NOISE LEVEL: The noise level is acceptable. We would estimate the sound as probably quieter than many other generators in the same class. But don’t fool yourself: generators of this size and wattage are not quiet. In my opinion, the noise level of this unit is equivalent to a quality, new and smooth, well-running, push lawnmower. The sound is not bad, and its operation outdoors is actually hard to hear indoors unless you plan to operate the unit right up against your building exterior. It’s louder than your outdoor central AC condenser unit, but nowhere near as loud as an average running air compressor unit (the kind used to fill tires, etc). Although some users build styrofoam box covers to dampen the sound, I believe the effectiveness of doing so is questionable, and material cost high. A slight or barely noticeable “drone” from the outdoors during emergency use is of little consequence to most of us. CO SENSOR: At the time we ordered, we were concerned that the units' CO sensors could be too sensitive, and we did not want to have to deal with random shut downs. However, none of these concerns were realized, the units operated perfectly outdoors side-by-side, not more than a few feet from one another, and no problems were encountered with the CO sensors. KEY FOB: Unfortunately, on one of the 2 units, the key fob appeared to be used, and the fob battery (one of those small 3V, 2032 numbered, round shiny flat batteries) was dead. However, not a big deal. We installed a new fob battery, and it worked fine. So far, we are pleased with both units, and look forward to fully testing them over the next 12 months, including on propane. We may further update this review as circumstances warrant. We hope this helps everyone.

Offers everything one would want for a backup generator. Tri-fuel, battery start, 50 amp and 30 amp service. I will run whole house, including air conditioner if needed. Delivered very quickly. Easy to set up. I have 2 others I have come in contact with mention how highly rated this equipment is. One was the electrician I used to install the transfer switch. While the generator is heavy (200+ pounds) the handle and wheels make it very manageable.

Overall fantastic generator. It is very easy to use with the electric start. It’s not any more noisy than any other generator out there but does have some noise so keep that in mind. It came with the battery charged enough to start so that was nice. It seems well made and Westinghouse seems to have a good quality control system, so far so good. I just tried it with the manual switch to power the house and it had enough amperage capacity to handle the load of a two story house running several things. I definitely recommend this generator for anyone needing backup house power at a reasonable price.

Seems to be a high quality generator with many features. The electric and remote start allows anybody to be able to start it. It comes with a 15ft NG hose so it can be plumbed into your home's gas line. While it de-rates it's power, it will cost less than gasoline and keep the engine much cleaner. Setup was easy enough. Put on wheels and legs was all I had to do. It comes with a small toolkit that has everything you need. There are plenty of tags reminding you to do things like put in the oil before starting, turn off the gas when not in use, etc. The neutral is bonded to the frame, so if you plan on using it to run your home, it is recommended to unbind the neutral which is easy to do and is located behind the alternator cover. We'll see how this holds up long term, but I do not forsee any issues.

Great features, like remote electric start and tri-fuel. The fit and finish on the generator look top notch. Manuals are top notch and thorough. Hopefully, it performs as well as it looks.

Delivery was done on time, and I was informed prior to drop-off. It was fairly easy to set up; the instructions were clear for operation. It started up the first time using gasoline; I'm waiting on the hookup for natural gas. It comes with both lines for propane & natural gas. Although this was not clear at the time of ordering, I purchased an additional natural gas line. Everything appears to work and runs well, and I'm pleased with the purchase. Have not had a chance to use during an outage but feel confident it will do the job. Had a Generlink installed so power goes directly through breaker panel.

Generator Surplus sent the missing Natural gas hose + charging adaptor. That is a good seller in my books. After adding the breaker in oil and testing this it seems to work fine as a power source on propaine. The build quality seems very good and having three fuels makes it good value for the investment. Having the electric start makes it easy to use for those less physically able. l will test natural gas the main reason I bought this power source as in many disasters in North America in recent years the natural gas stays on rather than trying to find gas stations for propaine and gas. As others have mentioned, the generator is quite loud & vibrates the floor if you have it in one. Perhaps it could use a rubber for the wheels and a little shed to dampen the sound. Instead of running a bunch of extension cords, I plan on having an electrician hook up an automatic transfer switch on my main power panel. This will prevent safety hazards for linemen repairing downed power lines and prevent damage to the generator and the devices plugged into it. Now I will make sure to pick up all the maintenance items to keep this running through any disaster. I will update my review after I have done more testing and have everything optimised.

Don’t know yet haven’t had a chance to put it to work but the battery charger is a real bonus. Great idea.

Recent storms in our area have made owning a generator a necessity. The tri-fuel Westinghouse 12500W lets you select the fuel you want to use….Natural gas & propane & if you in a remote local gasoline is an option. The 12500 Peak Watts is plenty of power to run all your garage power tools , RV trailer & a quantity of your household appliances to live comfortably in a power outage. The generator arrived quickly & the box items list was complete. Easy setup out of the box….less than 15 mins…owners manual helped understand the Tri- fuel generator know matter your level of generator knowledge. I would definitely recommend the Westinghouse Tri-fuel 12500W…if you buy the tri-fuel you will have options….if your fuel option change you already have the right generator.

Just got my generator, unfortunately the package was 1 axle and 1 flat washer short but the costumer service was great on usa side and canadian side , and they do whatever they can to get the missing parts to you asap. I think if you spend close to 3000 $ they could check and make sure al parts are there before send it out for delivery. The fuel tank and cross bar are dented and bend a little ,probably happend in transport . The noise is not bad at all I expected much more for such a big generator and it runs smooth. Overall I'm quite happy with this genset and I think I have one of the best genset I can buy for 3 grand in this caliber generators