Surface Pro 7 – 12.3" Touch-Screen - 10th Gen Intel Core i5 - 8GB Memory - 256GB SSD – Matte Black

I really like this Surface Pro 7. It is exactly as advertised with one exception. The battery life is nowhere near what is advertised. On battery saving mode, using only Onenote for taking class notes, it lasts about 4 hours. Fortunately it charges up very quickly though. I can't see any way that I would get a full days use out of a full battery charge in any circumstance. In my case that is not very important because I am always around an outlet but if you need a tablet that will last all day away from a power source you will have a problem. The camera is good enough, not as good as the Apple camera, but I don't really use it as a camera anyway. I use mostly the 365 programs and find that it integrates these programs seamlessly. Onenote comes with the tablet and has been an amazing app for my vet school classes. It saves my many hours of study time. My only issues are with the instability of Onenote. It closes itself down every few minutes and is very frustrating. I'm sure there is a fix for this but I'm also sure that I won't get it from Microsorft as they have a technical support team that is on par with the customer service team at the cable company. I've contacted them 3 times now and my issue is never addressed. I was actually told to contact Amazon since they sold it to me. It seems like after spending a thousand dollars on Microsoft products they would at least provide a bit of tech support. I'll just have to scour the web for a fix to this I guess. Overall I would recommend this tablet to every student. It seems to be a fantastic and fast machine.

As a power user who wanted a 2-in-1 tablet PC I could carry around the house and do lighter-weight tasks away from my desk such as reading and word processing (and an occasional lightweight game) without any lag, but also didn't want to break the bank on an up-to-date Surface Pro model, this was the perfect compromise. It's the perfect size for both tablet and laptop usecases, and the thermal distribution of the internal components make it so even when it's running hot, there's still comfortable ways to hold it landscape or portrait. It's exactly as strong as I need it to be, no more and no less. I will admit that the age of the model, even if it was new in box, does take its toll on the battery capacity as it tends to only last 4-5 hours from a full charge when putting it under moderate-heavy load, but that's something I was expecting and am not personally affected by. It does come out of the box with a very old version of Windows 10, and thus it took a day of active updating to get it updated to the current version and another 2-3 for Microsoft to allow me to install Windows 11. Admittedly, Windows 11 does also strain the hardware a bit harder, making it generally run hotter and draining the battery slightly faster, but I would not consider it "inadequate" to run up to date operating systems by any means. Something very important to clarify for those who have never bought a Surface Pro specifically before: THIS DOES NOT COME WITH A KEYBOARD. The materials on the store page deliberately obscure that, but you will receive it in the box as a tablet, and will need to order a type cover separately.

A good price and good product.

Well where do i start..... i ended up getting my item and everything was good for about 20mins of use... however after 20mins my screen would freeze for 10-30 secs. I blew it off at first but then it happen 10mins after then it became a often issue. So i ended up going for an exchange. (The worst idea I’ve ever had). I called up amazon and told them my issue and they were quick to get me a replacement so as first i was satisfied until the surface pro 7 came in the next day. I open the box to find out the box it comes in is not only damage but in a renewed box didn’t even come in the same box it should have come in, then i open that to see the surface pro and the screen film wrapped around it was really dirty as if they dropped it in dirt or so and fingerprints all over the machine. So at this point I’m just hoping it works. This one was not charged at all at 15% like it usually is if you were to buy from Microsoft or an apple device would normally be. So i put it on the charger to find out that it not only has screen tear straight down the middle of the screen but a big red dot half the size of the screen was on there as if they drop the surface pro. So at this point i immediately call amazon and i talked to a representative that ended up giving me a hard time about another replacement even though this one was obviously there fault. So i ended up talking to a supervisor that ended up giving me a hard time as well and in the she said to me that they only do a exchange once but as a one time exception they’ll do the exchange to which i responded with i only want to do the exchange if it’s a brand new product that they are giving me not a renewed one and undamaged. To which she agreed that she would make sure it would be done and put in her notes so the wear house knows. Well the next day came and guess what.... the man that drops it off throws my package at the wall of my house from a big distance he didn’t see me at all so when i raced over the man jumped in his car and quickly drove away knowing what he did. Not only this but when i open the box the surface pro again was in a dirty renewed box, at this point I’m just hoping it still even worked again no power so i plug it in and guess what it works surprisingly after all that. However i Notice something was different with the boot up process so i knew something was wrong i go to the setting of the computer and the version i bought was 8gb of ram i5 model with 128gb of memory the one i receive as a replacement this time was a 4gb version i5 model with 128gb of memory and GUESS WHAT A DIFFERENT GRAPHICS CARD AS WELL. The surface pro 7 i got not only had 4gb of ram which was wrong but a different graphics card as well that comes in a surface pro 5 are you serious.... so i called up customer service again asking for a supervisor yet again..... just wanting a refund the man told me well i see here that you have a couple of exchange for this device already so i told him this story i am telling now and ask him i wonder why i have “a couple of exchanges” to which he said well instead of a refund i can get you a brand new one and told me how he had to make a couple of phone calls to do this for me so i told him this is the last exchange I’ll be getting ill be asking for a refund next like i previously wanted..if the next one comes in the renewed box which that would mean it’s used.. if it’s broken or the wrong model I’m done with trying and I’m done with the surface pro 7. not only was this the worst experience with amazon that I’ve ever had and worst costumer Service but now I’m going to hate the surface pro 7 because of this. I’ll see what i receive next as of 02/23/2020 Sorry for the long review but i felt my experience should be shared for others to see.

My previous laptop was a godzilla, 15 inch monitor, weighs like 3 pounds or something (2014 model). I was looking for something that had the horsepower for what I needed, but also the lightness to carry it around. Although battery life isnt, the best, I DON'T MIND! This thing is a beast! Im very happy running programs like tableau, zoom, excel, powerpoint, all at the same time and with various files and this thing doesn't even flinch. The first few hours setting up and downloading all the programs it felt a big sluggish and I was starting to get worried. Once that was done, it started to fly. Yes, the rotating screen isnt as flawless as apple's iPad. That said, I bought this not to look pretty, i bought it to be my tool in battle. Being able to run all the programs that a regular PC can run is the main decision I went for Microsoft Surface. The only downside is that Microsoft is a bit costly on the accessories front. I recommend this piece of tech to anyone who needs to travel or is on the move. I'm a relatively big guy and i've had no major problem with the size of the keyboard. I do put it FLAT on tables because my keystrokes tend to be pretty hard and the keyboard is the most (in my opinion) fragile of the accessories. Lastly, the Pen interface is not perfect YET but oh man, as a first timer working with it, it kicks total ass and makes note taking in OneNote a complete positive trip.

I use this as my go to school/work laptop, as well as a drawing display. For both the surface works well, switching between modes is flawless and the pen is very responsive. I got the matte black one, and while i like the color it does chip easily, with light usage there is some chips in the paint but that is to be a expected with matte colors, they just don't hold up as well. I would not recommend getting matte black for a child or if you are a heavy user. Another thing is that the batter doesn’t last long when using the surface continuously even when on battery saver, I'm a student so there are times where i could be using it for hours at a time, pretty much after 4 hours I’ll have to plug it in. Which leads me to the charger itself, the connector is magnet based and not a real port so to speak, so its very weak. If you’re like me and you like to use laptops on the couch or in bed its going to constantly come unplugged from shifting and movement. Its very annoying i wish it was just a normal charging port. The battery and charging port are the main reasons i rate this 4/5 stars, the decision to get matte black was on me so ill take that L, but over all i do like this laptop/tablet. I don’t use this for gaming so I don’t know how it holds up there, but i cant imagine having steam, discord, and whatever other apps open and having it run just as well as a dedicated desktop, this is more of a light work laptop. As i said before i do use this for drawing and for that it does hold up well. I typically have a few chrome tabs open and a large canvas while drawing (5600x6000px 600dpi) and even when i get up to 40 layers i don't experience lag. And unless you’ve got eagle eyes, you wont notice any delay from the pen, unless you’ve got some high stabilization settings. If you’re looking to upgrade your laptop or looking to consolidate your tech, this is a great product. This totally killed my need for my ipad and runs way better than my old 2017 laptop, so much so that i ended up selling both of them. Some notes: - the pen is sold separately but i do recommend getting it if you plan on drawing or using the surface to write notes. - if you plan on getting a keyboard with it I recommend the brydge surface wireless keyboard, the hinges are strong and really make the surface feel like a laptop

I initially bought a Surface Go(8gb) for a gift and when I had it in my hands I fell in love with the Surface. I had to get one for myself. Since I didn't find another 8gb surface go model, I went w/ the Pro 7 i5/8gb model myself. I am in love with this device. Watching netflix is great, Illustrator and other drawing software works great w/ the surface pen. Keyboard took a few minutes to get the hang of it and I quite enjoy it, it works well. It is a bit heavy when holding it w/ one hand (this is why I loved the Surface GO version for normal tablet use) but it is quite light overall. Also tested a few games and it actually surprised me a bit tacking into account this is the i5 model. I am able to play Halo Reach just fine, (note that I had to lower the resolution down to 1080p) and it plays good. Minecraft plays really well. I didnt actually get this for gaming ( lol ) but it plays light games just great (of course it gets warm w/ Reach). StardewValley FTW! Currently this is my primary device and it performs extremely well. If you have the extra cash, do go for the i7 model mainly for the 16gb of RAM. OS consumes around 2.5-3GB of ram, so that doesnt leave much left on the 8GB model. I personally did not have an extra 500$ just to get the i7 model.

Super lightweight, fast, and the screen looks amazing. I use it for work, streaming, and on the go, and it switches between tablet and laptop easily. Battery life is solid too. Totally happy with this purchase.